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Citrix workspace has stopped working during install |
I can't install Citrix Workspace App on Windows 10 - Receiver for Windows (Updater) - Discussions - 2 answers to this question
Ethan Stone 0 Members 1 post. Posted March 23, Thanks in advance for your help. Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Featured Products. Need more help? Product issues. Open or view cases Chat live. Other support options.
Give feedback. Staff Students Before you start Access to a Windows 10 computer connected to the internet You need to know your UCL user ID and password It is strongly recommended that you have an up to date anti-virus software installed on your computer UCL staff and students can install FSecure for free.
I thought I was losing my mind. I wiped, reinstalled the operating system, tried every found solution, and nothing worked. Then finally found an article about Citrix and ARM processors.
I reached out to Citrix when I could not install Workspace App and sent the install log and the laptop system information and they totally missed it. It is not in any of their documentation and their tools do not look for that and identify the issue.. This helped. Was dealing with issue on a Windows Surface Device, and using the installer from the Citrix Website would fail part way through. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions.
To use our site, please take one of the following actions:. Jump to content. Upvote if you also have this question or find it interesting. Learn more. If you are using a web browser, first just try closing all web browser tabs and windows, and then try again. If that does not work, try rebooting your device. If the problem persists you can use a workaround by starting an InPrivate window for Edge or an Incognito window for Chrome.
Another solution is to clear all of your browser cache for "All Time", and then retry. If you need help clearing browser cache, contact your local supporter or the Help Desk.
If you are not using a web browser, for instance with an iPhone, iPad, or Android device, simply close the Citrix Workspace app, and reopen it and try again. It may also be necessary to shut down your device and start it up again. If you are unable to resolve this issue with any of the suggestions above, please contact the Help Desk at or at helpdesk lsuhsc.
Solution: If you are having trouble with modifying the configuration for the Workspace app on your iPhone or iPad, or adding a new connection configuration, or if your Workspace app is just behaving strangely, it may be easiest to delete the Workspace app from the device altogether, and then re-download and reconfigure it from scratch. Hold down the Workspace app icon for about two seconds, and then select "Remove app", and then select "Delete app".
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